TERMS & CONDITIONS

Delivery Cost & Handling Fee

The delivery costs during checkout is based on Pos Malaysia's rates and for domestic delivery within Malaysia.  Additional charges will apply for faster alternative courier services (customer to place request at the comments section during checkout) or overseas delivery - a payment link will be emailed for these additional charges and the parcel will be sent out upon payment receipt.

Delivery Duration

The delivery time is subjected to Pos Malaysia's mail schedule.

Stocks Availability

The stock quantity indicated is synced to our HQ's point-of-sale system.  However, we cannot 100% guarantee the accuracy due to discrepancies, mis-placement etc.  If stocks are unavailable in our HQ, we will try to retrieve them from other outlets or order with from the publishers/suppliers (majority of them are overseas).  The availability of stocks will then be subjected to our oversea publishers/suppliers and the international delivery schedule to our stores in Malaysia.  In case of out-of-stock, out-of-print or our inabilities to fulfil customers’ orders, all monies will be refunded. 

All Prices Shown Are Before 6% GST 

Books are not subjected to GST whilst non-book items are subjected to 6% GST.

Return Policy (for online purchase only)

We will accept returns from customers for purchases sent back and received by us within 7 days of receipt of the shipment on the following conditions:
- Incorrect or defective item(s) delivered; and
- The items returned to us is in its original condition.

We will fully refund for the price of any item(s) that fulfill the above requirements. However, we regret that shipping cost for your purchase will only be refunded if the return had been due to an oversight on our part.

IMPORTANT NOTICE: In the event that the item(s) or parcel is undelivered and/or unclaimed by the customer from our freighter and item(s) are returned to us, the customer shall have to bear the postage and handling costs to redeliver the item(s) to our HQ (click here for the address).